Vinted Members Share Anger Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's clothes without notifying every member regarding the update.
Social Media Response
Countless users and merchants are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
